At Bird Barn Pet Store, we respect your privacy and follow the New Zealand Privacy Act 2020.
This policy explains how we collect, use and protect your personal information.
1. Information We Collect
We may collect your:
- Name, address, phone number or email
- Payment and delivery details
- Pet details for services such as boarding or care
This information is collected directly from you when you make a purchase, arrange a delivery or ask about our services.
2. How We Use Your Information
We only use your information to:
- Process sales and payments
- Arrange deliveries or transport
- Provide customer support
- Meet legal or tax requirements
We do not send any promotional emails, texts or phone calls.
3. Sharing of Information
We never sell or rent your details.
We may share information only with:
- Trusted service providers such as couriers, payment processors or insurance partners
- Government agencies when required by law
All partners must keep your information secure.
4. Storing and Protecting Your Information
Your information is stored securely and only authorised Bird Barn staff can access it.
We take reasonable steps to protect your details from loss or unauthorised access.
5. Access and Corrections
You can ask to see or correct the personal information we hold about you at any time.
Just get in touch with us.
Contact Us
Bird Barn Pet Store
📍 158 Lincoln Road, Henderson, Auckland 0610
📞 09 838 8746
✉️ [email protected]